Coaching
Overcoming a challenge as a team
Activities
What to pay attention to?
Arriving and Aligning – 5 min
Agreements
- Agree on the session facilitator.
- Make basic communication agreements that help create a safe and structured process.
3 minutes
- The facilitator keeps track of time and ensures the group follows the agreements, introduces each step, and moderates the conversation.
- Mutual agreements may include sticking to the schedule, showing respect and appreciation, and adding anything else that helps the group feel safe and focused.
- Decide how the facilitator will manage and signal the timing.
What challenge will you focus on?
Decide which challenge do you want to work on together as a team?
2 min
- When did the challenge begin?
- Who are the people involved?
What is the guiding question you’re looking to answer today? e.g., “How can we…?”
Write the question in the chat.
Main Process – Overcoming a challenge 45 min
Team members ask and answer coaching questions
Clicking on a card reveals a questions.
There are three rounds, each lasting 6 minutes, and each round focuses on a specific theme.
6 min
6 min
6 min
Two ways to select questions:
- Blind selection: The questions are hidden. The facilitator clicks on a card based on a number given by a participant. The question is revealed after selection.
- Open selection: All questions are visible. Team members take turns choosing and answering them.
Team members take turns answering questions.
The first member selects a question and answers it, then the next, and so on until the round ends.
Solutions
Part I
Brainstorming – The team explores the question:
“What could we do to solve this challenge?”
7 min
Part II
All team members contribute simultaneously using a shared virtual space (e.g., a Zoom whiteboard using digital sticky notes).
- Part A – “I will…”
Each person writes a sentence starting with “I will…”, describing what they personally commit to doing and when. - Part B – Team actions
Everyone suggests shared action steps – things the team should do together. For each step, the team will later decide who will take responsibility and set deadlines.
Once everyone has finished writing, each person reads their input out loud to the group.
7 min
- The facilitator encourages the sharing of different ideas and perspectives.
- The key question is: “What else?”
- The focus is on the quantity of ideas, not quality. Ideas are not to be judged or criticized.
The facilitator can use a virtual collaboration tool familiar to the team for gathering and organizing responses.
Action Plan
Turn the written ideas into a concrete action plan.
3 min
- The facilitator groups similar actions and, together with the team, assigns deadlines and responsibilities.
Team’s Belief in Solving the Challenge
The facilitator invites team members to express why they believe the
challenge will be successfully resolved.
Prompt:
“I believe we will achieve the desired outcome because…”
5 min
- If preferred, participants may be asked to type their answers in the chat before sharing aloud.
Closing Circle
5 min
Each team member shares one thing they value about the process.
The facilitator may offer 1 minute of silent reflection before the round begins.
